Refund Policy

Effective Date: April 21, 2026 — Last Updated: April 21, 2026

Corporate Feedback Solutions LLC ("Company," "we," "us," or "our") is committed to your satisfaction with the Cards For Feedback platform and related digital products and services. This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made through our Service.

1. Eligible Purchases

This Refund Policy applies to the following digital products and services purchased through Cards For Feedback:

• Premium membership or subscription plans.
• Digital guides, toolkits, or educational materials related to market research participation.
• Priority access or enhanced survey matching services.
• Any other paid digital product or service offered through the Cards For Feedback platform.

2. 30-Day Refund Window

You may request a refund for any eligible purchase within thirty (30) calendar days from the date of the original transaction. The 30-day period begins on the date the purchase is completed, as recorded in our system.

To be eligible for a refund, the following conditions must be met:

• The refund request must be submitted within the 30-day window.
• You must provide your order confirmation number, the email address associated with your account, and the date of purchase.
• The request must be submitted through the designated support channel listed below.

3. How to Request a Refund

To initiate a refund request, please contact our support team using one of the following methods:

Email: [email protected]

Please include the following information in your refund request:

• Your full name.
• The email address associated with your Cards For Feedback account.
• Your order or transaction confirmation number.
• The date of purchase.
• A brief description of the reason for your refund request.

4. Refund Processing

Once we receive your refund request, we will review it and notify you of the status within five (5) business days. Approved refunds will be processed as follows:

• Processing Time: Approved refunds will be processed within seven (7) to ten (10) business days from the date of approval.
• Refund Method: Refunds will be issued to the original payment method used for the purchase. If the original payment method is no longer available, we will work with you to arrange an alternative refund method.
• Refund Amount: Eligible refunds will be issued for the full purchase amount. Transaction fees charged by third-party payment processors may not be refundable.

5. Non-Refundable Items

The following are not eligible for refunds under this policy:

• Prepaid Mastercard compensation: Cards issued as compensation for completing market research surveys and studies are not purchased products and are therefore not subject to this refund policy.
• Expired refund window: Requests submitted more than 30 calendar days after the original purchase date.
• Promotional or free items: Products or services received at no cost, including promotional bonuses, free trials, or complimentary access.
• Chargebacks already filed: If you have already initiated a chargeback or payment dispute with your bank or credit card company for the same transaction.
• Violations of Terms of Service: If your account has been terminated or suspended due to violations of our Terms of Service.

6. Subscription Cancellations

If you have purchased a recurring subscription through Cards For Feedback:

• You may cancel your subscription at any time by contacting our support team.
• Cancellation will take effect at the end of your current billing period. You will retain access to your subscription benefits until that date.
• Refunds for subscription payments are available only for the most recent billing cycle and must be requested within 30 days of that charge.
• No partial refunds will be issued for unused portions of a billing period after the 30-day refund window has passed.

7. Abuse of Refund Policy

We reserve the right to deny refund requests if we reasonably determine that the refund policy is being abused. Examples of abuse include, but are not limited to:

• Repeated purchases and refund requests for the same or similar products.
• Requesting a refund after consuming or substantially utilizing the digital product or service.
• Requesting refunds in bad faith or as part of a fraudulent scheme.

In such cases, we may deny the refund and/or suspend or terminate the associated account.

8. Modifications to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective upon posting the revised policy on this page with an updated "Last Updated" date. The refund terms applicable to your purchase will be those in effect at the time of your original transaction.

9. Governing Law

This Refund Policy shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles.

10. Contact Us

If you have questions about this Refund Policy or need assistance with a refund request, please contact us:

Corporate Feedback Solutions LLC
Email: [email protected]
Website: cardsforfeedback.com